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About

Cities run on thousands of small repairs. We build the system that makes them visible.

CivicFlow is a small Madrid startup building the operating system for city operations — one shared picture of every report, crew and asset, from the first photo a resident sends to the moment the work is done.

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Our story

Started on a city operations project.

In 2024, David Fernández was leading operations for a mid-sized city in the Madrid region, and Tomás Reyes was brought in to help modernize how its crews were dispatched. Reports arrived by phone, email, web form and social media, and every department kept its own spreadsheet. Nobody could answer a simple question: what is broken right now, and who is fixing it?

Tomás had spent a decade building routing systems for delivery fleets. Together they sketched the tool David had always wanted: one map, one queue, one source of truth — calm enough for a Monday morning, precise enough for a storm. In February 2025 they founded CivicFlow in Madrid to build it.

The City of Aurora started a pilot that spring and went live in the autumn. Today seven cities run on CivicFlow, and four small Spanish towns are piloting it. We’re still small enough that every feature starts the same way: in the room with the people doing the work.

Milestones

  1. Feb 2025 Founded in Madrid; €1.1M pre-seed from angels in public-sector tech
  2. Apr 2025 First pilot with the City of Aurora
  3. Oct 2025 Aurora goes live city-wide, field app included
  4. Mar 2026 First Spanish pilots: four small towns in Madrid, Toledo, Guadalajara and Segovia
  5. Apr 2026 €3.2M seed led by Northgate Capital
  6. Today 7 cities live, 4 in pilot, a team of 9

CivicFlow is a fictional company. People, places and figures on this page are illustrative.

By the numbers

Small team, real cities.

founded in Madrid
2025
people on the team
9
cities live
7
towns in pilot
4

About 1.1 million residents covered and more than 60,000 issues routed since our first launch.

Pilots in Spain

Small councils with one mixed maintenance crew, running the Starter plan and field app in a 90-day paid pilot.

  • Valdealba de la Sierra Comunidad de Madrid ~6,800 residents · since Mar 2026
  • Robleda del Tajo Toledo ~11,400 residents · since May 2026
  • Fuenteclara del Monte Guadalajara ~3,200 residents · since Jun 2026
  • Sotomira Segovia ~2,100 residents · since Sep 2026

Principles

How we build.

  1. Built with operators

    We design alongside dispatchers, crews and city managers, and test on real shifts before anything ships.

  2. Public by default

    Residents deserve to see progress. Status updates, public dashboards and open data are part of the product, not an add-on.

  3. Privacy is infrastructure

    We collect the minimum, keep it in-region and log every access. Trust is engineered, not promised.

  4. Boring reliability

    Cities can’t pause for a deploy. We pick proven technology and small, gradual releases over anything clever.

Team

The people building CivicFlow.

  • David Fernández

    Co-founder & CEO

    Former operations lead for a mid-sized city in the Madrid region.

  • Tomás Reyes

    Co-founder & CTO

    A decade building routing systems for delivery fleets.

  • Inés Calderón

    Founding Designer

    Service design for transit and public agencies.

  • Daniel Okonjo

    Customer Engineer

    Takes every new city from kickoff to go-live.

  • Marit Holmberg

    Head of Growth

    Tenders, pilots and partnerships with municipalities. Works from Amsterdam.

  • We’re hiring Three open roles across engineering, design and customer engineering. See open roles

Investors

Backed by Northgate Capital (seed, 2026) and angels from public-sector tech (pre-seed, 2025).

What’s next

On our roadmap for 2026–2027.

  1. Q4 2026

    Public status pages

    Resident-facing service pages, now in beta with three cities, become generally available.

  2. 2027

    From four pilots to the first Spanish towns live

    Taking our four pilot towns live, then opening Starter to more small councils across Spain with local partners.

  3. 2027

    Open data publishing

    Scheduled, anonymized datasets that cities can publish to their open data portals.

Office

One office, one time zone.

Most of us work from our Madrid office a few days a week; a couple of teammates work remotely from Amsterdam and Lisbon.

  • Headquarters

    Madrid

    Patio Studio, 7 Calle del Almendro28005 Madrid, Spain

    Mon–Fri · 09:00–18:00 CET

    CivicFlow Technologies S.L.

  • Remote

    Remote across CET

    Teammates in Amsterdam and Lisbon, all within an hour of Madrid time — and in the office for our monthly team days.

    • Amsterdam CET
    • Lisbon WET

Help us make cities work better.

We’re hiring our first engineers, designers and customer engineers — or tell us about your city.

See open roles Contact us